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Future-Focused Banking: AI Empowerment, Seamless Journeys, Customer-Centricity, Smarter Payments

Thursday, 20 November 2025
Megaron Athens Concert Hall [Banquet Hall]

The Conference will explore the transformative shift toward Real-time, Omni-channel, and Intelligent Banking, showcasing how AI-driven Innovation, Embedded Finance, Secure digital payment solutions & related banking ventures, constitute the upgrading Catalysts for Decision Making, Smart Insight Analytics, CX, Cybersecurity Monitoring, as well as re-approaching ESG implementation thus becoming key differentiators.


SEE MOREREGISTER


Focus Areas


  • Collaboration in Open Banking Ecosystems
  • Strengthening Customer Confidence in the Digital Age
  • Operational Resilience
  • Innovative use of new-gen digital payments, AI tools, and Embedded Finance

The Program



Session I

Redefining Digital Finance Through Customer-Centric Innovation

  • Customer-Centric Transformation
  • Omni-Channel Excellence
  • Establishing Digital Credibility through Transparent Design and Secure Systems


Session II

The Role of Technology in Driving Efficiency and Scalability

  • AI and Automation in Banking Operations
  • Advanced Analytics for Decision-Making
  • Cloud-Native Infrastructures
  • Harnessing the complex Regulations’ reality


Session III

Rethinking ESG & Environmental Sustainability in a Changing Global Landscape

  • Viable ESG – Actionable Strategy Over Statements
  • Green Portfolio Transformation 2.0
  • Climate Risk as Financial Risk
  • Real-Time Sustainability Scoring & Disclosure

Meet the

Organizing Committee



Meet the

Speakers



Key Takeaways



  • Customer-Centric Evolution & Smart Banking Journeys: Personalized, experience-driven banking models powered by embedded finance & digital payments.  
  • AI-Driven Decision-Making: Leveraging AI to optimize customer interactions, risk assessments, and fraud prevention. 
  • Real-Time Transactions & Capabilities: Instant payments and prompt data flow for fast decision-making. 
  • Seamless Omni-Channel Banking: Meeting customer demands for integrated, consistent experiences across digital and physical touchpoints. 
  • Adopting measurable, regulator-aligned environmental KPIs across financial products without sacrificing profitability & Adaptive ESG approaches on regional variations. 

Testimonials



Why become a Sponsor


  • Share and Elaborate on Banks’ new Transformative shifts & AI-driven extended services  
  • Active contribution to the Conference content addressing key stakeholders-attendees  
  • Cultivating relationships and close interaction with potential Clients’ Decision Makers  
  • Highlighting focus areas of your solutions – Promoting your Value Proposition  
  • Lead Generation – Setting up meetings with prospective clients 
  • Shortening sales close lifecycle  

Become a Sponsor 2025

  • This field is for validation purposes and should be left unchanged.

In collaboration with


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Nexi is Europe’s PayTech company operating in high-growth, attractive European markets and technologically advanced countries. Listed on Euronext Milan, Nexi has the scale, geographic reach and abilities to drive the transition to a cashless Europe. With its portfolio of innovative products, e-commerce expertise and industry-specific solutions, Nexi provides flexible support for the digital economy and the entire payment ecosystem globally, across a broad range of different payment channels and methods. Nexi’s technological platform and the best-in-class professional skills in the sector enable the company to operate at its best in three market segments: Merchant Services & Solutions, Cards & Digital Payments and Digital Banking & Corporate Solutions. Nexi constantly invests in technology and innovation, focusing on two fundamental principles: meeting, together with its partner banks, customer needs and creating new business opportunities for them. Nexi is committed to supporting people and businesses of all sizes, transforming the way people pay and businesses accept payments. It offers companies the most innovative and reliable solutions to better serve their customers and expand. By simplifying payments and enabling people and businesses to build closer relationships and grow together, Nexi promotes progress to benefit everyone. .www.nexigreece.gr , www.nexigroup.com


Gold Sponsors


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EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY has maintained a presence in the Greek market for nearly 100 years, with offices currently in Athens, Thessaloniki and Patras, offering a wide range of services to meet the needs of clients. All in to shape the future with confidence. To learn more about EY, please visit ey.com/en_gr


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Established in 2006, InTTrust is an IT Consulting, Technology and Digital solutions and services provider. It has a significant record of successfully delivering multiple and complex IT projects of MSaaS, DBaaS, SAPaaS, Application Modernization, Security, and Industrial Solutions, accelerating change and creating value across enterprises. InTTrust by investing in R&D delivers Innovative Technology Solutions to simplify and digitally transform complex modernization strategies. Technology services and solutions departments comprise more than 180 highly experienced and advanced certified engineers with over 400 certifications in the latest technologies from leading ICT vendors. Our technology innovation capabilities can help you create a long-term vision, design the right solutions, and ensure your investments in building future competitive advantage. After all, we simplify enterprise IT infrastructure and deliver what we promise.


Grand Sponsors


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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Visit us at www.accenture.com.


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AUSTRIACARD HOLDINGS AG leverages over 130 years of experience in information management, printing, and communications to deliver secure and transparent experiences for its customers. They offer a comprehensive suite of products and services, including payment solutions, identification solutions, smart cards, card personalization, digitization solutions, and secure data management. ACAG employs a global workforce of 2,400 people and is publicly traded on both the Athens and Vienna Stock Exchanges under the symbol ACAG.


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ADACOM is a leading Qualified Trust Services Provider, a Cybersecurity Integrator and a Managed Security Services Provider with headquarters in Athens/Greece and subsidiaries in Cyprus and the Kingdom of Bahrain supporting organizations in their secure digital transformation on a global scale.

CyberArk is the global leader in identity security. CyberArk’s AI-powered Identity Security Platform helps organizations around the world reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities to securely access any resource, located anywhere, from everywhere.


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Performance Technologies is a trusted partner for organizations that seek to redefine and reinvent themselves through digital. We provide products, services and solutions that transform traditional businesses into digital leaders. We help businesses grow through the most effective use of technology. Since 1997, Performance has helped clients of all sizes across an array of industries understand and implement technology solutions that improve processes grow their business. Our team has the technical and business expertise to help you realize the maximum value from your IT investments. Our focus areas are: Cloud, Analytics, Workflow, Cybersecurity and Observability.


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Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – deployed on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.


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H Visa (NYSE: V) είναι παγκόσμιος ηγέτης στις ψηφιακές πληρωμές, διευκολύνοντας τις συναλλαγές πληρωμών μεταξύ καταναλωτών, εμπόρων, χρηματοπιστωτικών ιδρυμάτων και κυβερνητικών φορέων σε περισσότερες από 200 χώρες και περιοχές. Η αποστολή μας είναι να συνδέσουμε τον κόσμο μέσω του πιο καινοτόμου, βολικού, αξιόπιστου και ασφαλούς δικτύου πληρωμών, δίνοντας τη δυνατότητα σε άτομα, επιχειρήσεις και οικονομίες να αναπτυχθούν. Πιστεύουμε ότι οι οικονομίες που περιλαμβάνουν τους πάντες παντού, “ανεβάζουν” τους πάντες παντού και βλέπουν την πρόσβαση ως θεμελιώδη για το μέλλον της κίνησης χρήματος. Μάθετε περισσότερα στο visa.gr και για τις δράσεις της Visa εδώ.


Sponsors


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Deloitte Greece is a member of one of the world’s largest professional services networks, Deloitte Touche Tohmatsu since 1975. With offices in Athens, Thessaloniki, Heraklion, Patras and Ioannina and about 3,000 professionals, we combine an unmatched breadth and depth of capabilities in audit and assurance, technology & transformation, tax & legal and strategy, risk & transactions advisory services.


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Mellon Group is a leading European technology provider with over 30 years of experience in delivering innovative, end-to-end solutions to the banking, retail, enterprise, and public sectors. Headquartered in Athens and operating across 20+ European countries, we specialize in secure payments, retail banking software and hardware, omnichannel customer engagement, and business process automation. Trusted by major financial institutions and enterprises, Mellon simplifies complex transactions and interactions, driving digital transformation and operational excellence at scale.


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We believe that great technology should feel invisible, smooth and secure, making life easier, every minute. That’s what we deliver at Printec. For over 35 years, as a trusted technology partner across 17 countries in Central and Eastern Europe, we create technologies spanning payments, self-service, automation, and compliance, helping businesses deliver better, safer, simpler transactions seamlessly and at scale.


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At PwC Greece, our purpose is to build trust in society and solve important problems. With offices in 149 countries and more than 370,000 people, we are among the leading professional services networks in the world. Our 2,400 colleagues in the Greek firm are the foundation of our operations. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.


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Salesforce, the world’s leading AI CRM, empowers over 150,000 businesses with AI-driven solutions that boost productivity and elevate customer experience. With over a decade of AI leadership, 76,000 employees and solutions such as Agentforce, Customer 360, Data Cloud, and Einstein AI, Salesforce drives business success.


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Verestro is a leading Fintech-as-a-Service provider, established in 2011 in Poland, delivering innovative and scalable digital payment and financial solutions to banks, fintechs, and enterprises worldwide. Our proprietary technology is based on a modular ecosystem of APIs, SDKs, and white-label applications that enable quick integration of card issuing, IBAN management, money transfers, digital wallets, Apple Pay & Google Pay integrations, tokenization, and loyalty programs.


Honorary Support


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Audiovisual Sponsor

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CONEQ provides technical equipment and services to any kind of event. With our Simultaneous Interpretation Systems, Conference Systems, AudioVisual Equipment we support events and provide the best service to our customers. Our professionalism, our high quality of service and state of the art equipment offered to over 600 large and of great significance conferences during the last 5 years have certainly contributed to our constant uptrend. Call us at (+30) 211 2163453. or email us at [email protected]


Inclusion Sponsor


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Official Publication


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Contact Us


Subscriptions
Vicky Stamou, T: +30 217 777 6269, E: [email protected]
 
Sponsorships
Liza Antoniadi, T: +30 217 777 6158, M: +30 6976 781 351, E: [email protected]
Thanos Thomos, Τ: +30 217 777 6322, Μ: +30 6987 523 679, E: [email protected]
 
Content
Vicky Pavlatou M: +30-6943 627 371, Ε: [email protected]

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